FAQ


How much is shipping?

We use Fedex to ship our perishable items and USPS Flatrate Priority Mail for non-perishables.  The shipping rate you see upon check out is calculated by our shipper partner, FedEx, and is based on the final weight of the package and distance from our warehouse in Oakland.

Your shipping is very high!

We understand that. The shipping rate you see upon check out is calculated by our shipper partner, FedEx, and is based on the final weight of the package and distance from our warehouse in Oakland. We directly pass on the cost of shipping from FedEx without any mark ups.  Unfortunately because we have to ship the products cold to ensure the product arrive safely to you, the cold packs take up a lot of room and weight.

Do you use Non-GMO soybeans?

All Hodo products are made with US-grown organic, non-GMO soybeans.

Are your products gluten-free?

All of our products are gluten-free.

Are your products organic?

All Hodo products are certified organic by CCOF.

Are your products kosher?

Yes, our products are certified kosher by Orthodox Union (OU).

How long can I keep the products?

Please refer to the Use By date on each of the products.  Typically most of the products except for the bulk tofu, bulk yuba and nama yuba have at least 60 days of shelf life at the time of shipping.

How many units are there in each set?

Most of our items listed here comes in sets of 6 except for the Bulk items. Please refer to the product details.

Where are the nutrition facts of these products?

Please refer to the respective products for the nutrition label or visit our Product page for more details.

Can I find your products at a regular grocery store?

Please use our store locator to find a store near you.

Do you ship wholesale?

We have distributors in major cities for wholesale.  We offer a few select bulk items through our online store.  Please contact Sales to find out more how you can get Hodo wholesale.

Can I cancel orders over the weekend?
If you cancel over the weekend, we will do it on Monday...don't worry! If you would like to cancel, you can use this form.
Do you offer bulk packaging?

We sure do! Please contact Sales for wholesale inquiries.

Do you ship internationally?

Currently, we can only ship within the United States.

Do I need to refrigerate the products?

Yes. Upon receipt, please refrigerate immediately. We ship the products packed in ice packs for the estimated transit times only. 

What are Hodo's office hours?

Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed
Sunday Closed